Service model
Audit. Improve. Operate.
Every engagement starts with a Discovery Audit. Fix Sprint and Operator Partnership follow when the roadmap calls for it.
Work
The work behind the model.
The path
How engagement unfolds.
Not a menu of services — a sequence. Audit first, then improvements, then ongoing operator support when it fits.
$2,500 – $4,500 fixed
Discovery Audit
A comprehensive review of your digital business — what is working, what is slowing growth, and what deserves attention next.
Includes
- Site performance
- Analytics accuracy
- Ecommerce operations
- Conversion opportunities
Full scope reviewed on your Discovery Audit call.
$5,000 – $12,000 fixed
Fix Sprint
Once we've surfaced the highest-impact opportunities, we help implement them — measurable progress against clear priorities.
Includes
- Performance optimization
- Analytics improvements
- Shopify enhancements
- Integration cleanup
Full scope reviewed on your Discovery Audit call.
From $2,500 / mo
Operator Partnership
Fractional Head of Ecommerce — we help prioritize initiatives, coordinate improvements, and keep the digital side of your business moving forward.
Includes
- Initiative prioritization
- Technical improvement coordination
- Performance monitoring
- Storefront and merchandising support
Full scope reviewed on your Discovery Audit call.
Partnership tiers
- Starter$2,500 / month
~10 hrs/month. Monitoring, small fixes, monthly priorities call.
- Growth$4,500 / month
~20 hrs/month. Roadmap execution, biweekly priorities, vendor coordination.
- Operator$7,500+ / month
30+ hrs/month. Fractional digital lead, weekly rhythm, full vendor ownership.
How we work
What you can expect.
Clarity before complexity
We start with evidence — the journey, the stack, the data — before recommending what to fix or build next.
You own the roadmap
The audit deliverable is yours to use with us, your team, or another partner. No lock-in on insight.
Operator partnership, not project churn
Senior ownership for priorities, vendors, and decisions — not another layer of account management.
Fixed scope. Month-to-month when ongoing.
Fixed fees for audits and sprints. Month-to-month partnerships when you need ongoing support. No hourly games.
No agency theater.
- No confusing retainers.
- No endless project plans.
- No unnecessary complexity.